NEED TO RETURN
SOMETHING?
It's super easy!
IF YOU WOULD LIKE TO RETURN AN ITEM, PLEASE MAKE SURE TO:
- return your item in the original packaging
- submit your return within 30 days (45 days for Silver & 60 days for Gold Loyalty Club Members) after receiving your package
- only return the wrong/faulty item, if our customer care team asks you to
- treat the activewear with care when trying it on
- wear underwear when trying them on
- not remove any labels or tags
DIRTY/WORN CLOTHING OR PIECES MISSING TAGS/LABELS WILL NOT BE REFUNDED!
HOW DO I RETURN AN ITEM?
Having to return something can be annoying – we know. We have therefore tried to make this process as easy as possible for you.
Simply go to oneractive.com/Returns and get your prepaid shipping label.
Once your return is delivered to our warehouse, please allow 5-7 business days for it to be processed and a further 4-6 business days for your refund to show on your bank account.
For more info, read our returns policy.
The return fees are being deducted from your refund.
Location | Service | Cost |
---|---|---|
Albania | Express | $29.99 USD |
Algeria | Express | $29.99 USD |
Andorra | Express | $29.99 USD |
Argentina | Express | $29.99 USD |
Armenia | Express | $29.99 USD |
Bahamas | Express | $29.99 USD |
Bahrain | Express | $29.99 USD |
Bangladesh | Express | $29.99 USD |
Bermuda | Express | $29.99 USD |
Bolivia | Express | $29.99 USD |
Brazil | Express | $29.99 USD |
Cambodia | Express | $29.99 USD |
Cayman Islands | Express | $29.99 USD |
Chile | Express | $29.99 USD |
China | Express | $29.99 USD |
Colombia | Express | $29.99 USD |
Costa Rica | Express | $29.99 USD |
Ecuador | Express | $29.99 USD |
Egypt | Express | $29.99 USD |
French Guiana | Express | $29.99 USD |
French Polynesia | Express | $29.99 USD |
French Southern Territories | Express | $29.99 USD |
Georgia | Express | $29.99 USD |
Ghana | Express | $29.99 USD |
Guadeloupe | Express | $29.99 USD |
Guyana | Express | $29.99 USD |
Honduras | Express | $29.99 USD |
Hong Kong | Express | $29.99 USD |
India | Express | $29.99 USD |
Indonesia | Express | $29.99 USD |
Iran | Express | $29.99 USD |
Iraq | Express | $29.99 USD |
Israel | Express | $29.99 USD |
Jamaica | Express | $29.99 USD |
Japan | Express | $29.99 USD |
Jordan | Express | $29.99 USD |
Kuwait | Express | $29.99 USD |
Libyan Arab Jamahiriya | Express | $29.99 USD |
Macedonia | Express | $29.99 USD |
Malaysia | Express | $29.99 USD |
Martinique | Express | $29.99 USD |
Mauritius | Express | $29.99 USD |
Mayotte | Express | $29.99 USD |
Morocco | Express | $29.99 USD |
Mexico | Express | $29.99 USD |
New Caledonia | Express | $29.99 USD |
Oman | Express | $29.99 USD |
Pakistan | Express | $29.99 USD |
Paraguay | Express | $29.99 USD |
Peru | Express | $29.99 USD |
Philippines | Express | $29.99 USD |
Qatar | Express | $29.99 USD |
Saudi Arabia | Express | $29.99 USD |
Singapore | Express | $29.99 USD |
South Africa | Express | $29.99 USD |
Sudan | Express | $29.99 USD |
Taiwan | Express | $29.99 USD |
Thailand | Express | $29.99 USD |
Tunisia | Express | $29.99 USD |
UAE | Express | $29.99 USD |
Uruguay | Express | $29.99 USD |
Venezuala | Express | $29.99 USD |
Wallis And Futuna | Express | $29.99 USD |
Yemen | Express | $29.99 USD |