NEED TO RETURN
SOMETHING?

IF YOU WOULD LIKE TO RETURN AN ITEM, PLEASE MAKE SURE TO:

In general:
  • return your item in the original packaging
  • submit your return within 30 days (45 days for Silver & 60 days for Gold Loyalty Club Members) after receiving your package
  • only return the wrong/faulty item, if our customer care team asks you to
  • treat the activewear with care when trying it on
  • wear underwear when trying them on
  • not remove any labels or tags

DIRTY/WORN CLOTHING OR PIECES MISSING TAGS/LABELS WILL NOT BE REFUNDED!

HOW DO I RETURN AN ITEM?

Having to return something can be annoying – we totally get that. So, to make it as easy as possible for you, simply go to oneractive.com/Returns and get your prepaid shipping label.

REFUND

Once your return is delivered to our warehouse, please allow 5-7 business days for it to be processed and a further 4-6 business days for your refund to be issued to the original payment card.

For more info, read our returns policy.

RETURN FEES

:
If you choose to receive a refund, the return costs are .

The return costs will be deducted from your final refund.

Show all rates
Location Service Cost
Albania Express $29.99 USD
Andorra Express $29.99 USD
Argentina Express $29.99 USD
Armenia Express $29.99 USD
Bahamas Express $29.99 USD
Bangladesh Express $29.99 USD
Bermuda Express $29.99 USD
Bolivia Express $29.99 USD
Brazil Express $29.99 USD
Cambodia Express $29.99 USD
Cayman Islands Express $29.99 USD
China Express $29.99 USD
Costa Rica Express $29.99 USD
Georgia Express $29.99 USD
Ghana Express $29.99 USD
Guyana Express $29.99 USD
Honduras Express $29.99 USD
Hong Kong Express $29.99 USD
India Express $29.99 USD
Indonesia Express $29.99 USD
Israel Express $29.99 USD
Japan Express $29.99 USD
North Macedonia Express $29.99 USD
Malaysia Express $29.99 USD
Mauritius Express $29.99 USD
Mexico Express $29.99 USD
Pakistan Express $29.99 USD
Philippines Express $29.99 USD
Singapore Express $29.99 USD
South Africa Express $29.99 USD
Taiwan Express $29.99 USD
Thailand Express $29.99 USD
Uruguay Express $29.99 USD
Venezuala Express $29.99 USD