JOIN OUR ONERYOU LOYALTY CLUB
§ 1 Scope of Application; Contract Language
§ 2 Applicable Law; Mandatory Consumer Protection Regulations
§ 3 Preparation of the Agreement
(1) The display of goods and services in our online shop shall not constitute a legally binding offer but a request for the placement of an order (invitatio ad offerendum).
§ 4 Technical Steps before Signing the Agreement and Correction of Input Errors
During the order process you first of all place the requested items into the shopping cart. You may subsequently change the requested number of items at any time or remove selected items altogether. If you have placed merchandise into the cart, and after clicking the "Continue" button, you will arrive at a page in which you can enter your data and then select the shipment and payment options. Finally, a summary page will open up where you can double-check your information. You can correct input errors (e.g. concerning the type of payment, dates, or the requested number of items) by clicking on the respective "Change" button. If you wish to abort the order process, simply close your browser window. Otherwise, after clicking the confirmation button "Purchase", your declaration will be binding within the meaning of § 3 para. 2 of these GTC.
§ 5 Storage of the Contract Text
The contract clauses with information about the ordered goods and reserved services including these General Terms and Conditions and our cancellation policy will be sent to you by email upon the acceptance of the contract offer or the confirmation thereof. We do not store the contract clauses.
§ 6 Registration with Our Online Shop; Processing of your Personal Data
(1) You may place orders for our online shop merchandise as a guest or as a registered user. As registered user you do not have to input your personal data every time but simply log into your customer account before or during the order process with your email address and the password that you freely chose during registration. The registration alone does not create any purchase obligation for the goods offered by us.
§ 7 Payment Terms
§ 8 Retention of Title
The merchandise shall remain our property until full payment is received by us.
§ 9 Terms of Delivery; Customs Duties
(1) We ship the merchandise according to the agreements signed by you during the order process. The shipping costs are listed in the product description and shown by us separately on the invoice.
§ 10 Right of Withdrawal
As a consumer you have a right of withdrawal in accordance with the information reproduced below. A consumer is any natural person entering into a legal transaction for purposes that cannot be attributed either to its commercial or independent professional work. Below is a literal reproduction of the cancellation policy as mandated by law.
CANCELLATION POLICY
RIGHT OF WITHDRAWAL
You have the right to withdraw from this agreement within fourteen days for any reason.
The withdrawal period shall be fourteen days from the day on which you or a third party designated by you that is not a shipper take possession of the goods.
In case of an agreement on a standing order for the supply of goods or services over a specified period, the withdrawal period shall be fourteen days from the day on which you or a third party designated by you that is not a shipper take possession of the goods.
In order to exercise your right of withdrawal, you must notify us (Oner Active GmbH, Römerstraße 18, 6065 Thaur, e-mail: support@oneractive.com) of your decision to withdraw from this agreement by means of an unambiguous declaration (e.g. letter sent by regular mail or e-mail). You may use the attached sample withdrawal form or alternatively send a clear statement via our contact page https://www.oneractive.com/pages/contact. If you make use of this option, we will immediately send you (e.g. per e-mail) a confirmation of receipt of withdrawal.
For compliance with the withdrawal deadline it is sufficient for you to mail the notification regarding the exercise of the right of withdrawal before the expiration of the withdrawal period.
CONSEQUENCES OF WITHDRAWAL
If you withdraw from this agreement, we must return all payments that we received from you, including any delivery costs (with the exception of extra costs incurred in connection with your choosing a type of shipment other than the most favorable standard shipping method offered by us) to you immediately and at the latest within fourteen days from the date on which we received notice regarding your withdrawal from this agreement. For this refund we will use the same payment means used by you in the original transaction unless explicitly agreed to with you otherwise; you will not owe any fees in connection with this refund.
We may refuse a refund until we are in possession of the returned goods or until you are able to prove that you have returned the goods, whichever is the earlier date.
You must return the goods to us immediately and in any event at the latest within 14 days from the date on which you inform us about your withdrawal from this agreement. You are in compliance with this deadline if you send the goods before the expiration of the 14-day grace period.
You are responsible for the direct costs of the return of the goods.
You are however responsible for any depreciation of the goods only if the loss in value is due to the fact that you handled the goods in a way that was not necessary for checking the quality, properties, and functionalities of the goods.
ADDITIONAL INFORMATION
If you return merchandise, please use the original packaging if still available.
Withdrawal Form Sample
(If you withdraw from the agreement, please complete this form, and return it to us)
To Oner Active GmbH, Römerstraße 18, 6065 Thaur, Austria, e-mail: support@oneractive.com
I/we (*) hereby withdraw from the agreement signed by us/me (*) for the purchase of the goods (*) / the provision of the following services (*)
- ordered on: (*) / received on (*)
- Name of costumer(s)
- Address of customer(s)
- Signature of customer(s)
- (only in case of notification by letter)
- Date
(*) Strike what does not apply
§ 11 Warranty for the Purchase of Merchandise
(1) If the goods purchased and delivered in our online store are defective, you are entitled to demand supplementary performance, withdraw from the contract or reduce the purchase price (so-called warranty rights) within the framework of the statutory provisions. You are entitled to these warranty rights if the defects to the goods already existed at the time of delivery to you. In the case of defects that become apparent within a period of one year after receipt of the goods, we shall assume that these defects already existed at the time of delivery to you. In the case of defects that become apparent after expiration of one year from receipt of the goods and before expiration of the limitation period (see paragraph 2), you are entitled to the warranty rights if you can establish to us that these defects already existed at the time of delivery to you.
(2) The limitations period for warranty claims for the supplied merchandise is two years from the receipt of the merchandise. Claims for defects that we fraudulently concealed fall under the statute of limitations within the statutory limitations period.
(3) You have rights due to defects also in the context of a quality or shelf-life warranty if we explicitly and specifically issued such warranty for the sold merchandise.
§ 12 Disclaimer
(1) We are legally liable in case of premeditated malice and gross negligence. Furthermore we are liable in case of a negligent breach of obligations whose fulfillment makes the proper performance of the agreement possible in the first place, the breach of which jeopardizes the execution of the contractual purpose and on the fulfillment of which you as a customer can normally rely. In the latter case we shall however be liable only for predictable contract-typical damages. The same shall apply to any breaches of duty on the part of our vicarious agents.
§ 13 Online Arbitration and Alternative Dispute Resolution; Severability Clause
(1) The European Commission offers a platform for online dispute resolution (OS) http://ec.europa.eu/consumers/odr/.
Status of the General Terms and Conditions: December 30, 2022
USER GENERATED CONTENT
When accepting rights requests you are allowing Oner Active to use your content in future marketing campaigns.
Rights will be requested by Oner Active via commenting on your Instagram and require a response to approve use of your content. To agree to Oner Active reusing your content simply reply using the hashtag #oneractive_yes.
Copyright: Upon approval, photos become the property of Oner Active and each participant relinquishes any claims of ownership or rights therein upon approval of their content to be used.
Confidentiality: the content that you submit is deemed non-confidential and Oner Active has no obligation to maintain the confidentiality of any information, in whatever form, contained in any submission.
General: you confirm that you are: at least 18 years of age; solely responsible for the content; the original creator of the piece of content.
Personal Information: you grant Oner Active the right to use your username and image, or other identifying information in connection with your content.
Payment: By agreeing to the use of the content, you waive any payment for the use of your content across all mediums and channels.
Oner Active reserves the right to remove, wherever reasonably possible, any user generated content from our website and social media channels. If you believe any content on our website and social media channels or displayed or used in connection with Oner Active infringes any person’s or entity’s copyright rights, please contact us.
This agreement is subject to English Law any dispute arising in respect hereof shall be subject to the jurisdiction of the competent courts in London, England.
"Miami Swim Week" Giveaway Terms & Conditions
1. Promoter
The promoter is Oner Active Ltd.2.
2. Eligibility
- Open to participants aged 18 or over.
- Open worldwide unless prohibited by local laws.
- Employees of Oner Active and anyone directly connected with the giveaway are not eligible to enter.
3. Giveaway Period
- The giveaway is running from Friday 29th May 2026 and ending on Friday 5th June 2026.
- Entries submitted outside this period will not be eligible.
4. How to Enter
To enter the giveaway:
- Follow us on Instagram @OnerActive
- Follow us on TikTok @OnerActive
- Like this post.
- Tag a friend in the comments.
5. Prize
- The winner will be chosen for this giveaway and they can choose one person to give also. (style and size subject to availability).
- The prize is non-transferable and cannot be exchanged for cash or any other alternative.
6. Winner Selection & Notification
- The winner will be randomly selected on the day from eligible entries received.
- The winner will be contacted directly via Instagram.
- Winners must respond within 24hrs to claim their prize, or another winner may be selected.
8. General
- Oner Active reserves the right to cancel, amend, or suspend the giveaway if circumstances arise outside of its control.
- Entries that are incomplete, inappropriate, or unrelated to the campaign theme will not be eligible.
- This giveaway is not affiliated with, sponsored, or endorsed by Instagram.
9. Contact
For any questions regarding this giveaway, please contact us via DM.
ONER COMMUNITY CAMPAIGN - TERMS & CONDITIONS
By submitting your application, you agree to the following terms and conditions.
Eligibility
Open globally to individuals aged 18 and over only. No purchase is necessary.
Selection Criteria
Oner Active will select up to 100 participants. Selection will be based on a combination of factors, namely engagement (pulled using our analytics tools), creativity, content quality, consistency, and overall alignment with the Oner Active brand and community values. Successful applicants will be chosen at Oner Active’s sole discretion based on the above factors. The selection process will be overseen by an independent reviewer. Not all applicants will be contacted – if we select you, we will contact you to let you know you have been successful and when to expect to receive your product.
Content Commitment
If selected, you may agree to: Create and post a minimum of one (1) Instagram Reel featuring the gifted Oner Active outfit (TikTok posting optional). Tag @oneractive and use the campaign hashtag #communitycampaign in your post. Share the content within the campaign window: You will ensure that any content you post will comply with local advertising laws, including the requirement to clearly disclose that the product has been provided in return for you posting content (using “#ad” or equivalent), and any platform guidelines. Oner Active reserves the right to request that any content be removed if it is inconsistent with the spirit or intention of the campaign.
Campaign Recognition Opportunity
As part of the campaign, Oner Active may select one standout creator participant for a post-campaign visit to Oner Active headquarters (“HQ”) in London, United Kingdom.
The selected participant will receive return economy travel to London (from a departure location approved by Oner Active), accommodation arranged by Oner Active for the duration of the visit and a planned itinerary of brand-related activities determined by Oner Active.
Usage Rights
You grant Oner Active and its affiliated companies an exclusive, worldwide, irrevocable licence in perpetuity to use, reproduce, edit, publish, and distribute your submitted and posted content across digital, social, and marketing platforms. This includes the right to crop or edit content and to use your name and/or social handle alongside your content.
Delivery and Product Terms
Outfits will be shipped to selected participants during June 2026, based on the size and delivery details submitted in the application form. You are responsible for submitting accurate size and delivery information. Oner Active is not liable for incorrect entries.
Instagram Guidelines
The Promotion is conducted on the Instagram platform and is governed by these terms, as well as Instagram’s official rules for promotions. This Promotion is in no way sponsored, endorsed, or administered by, or associated with, Instagram (the “Platform”). Participants release Instagram from any liability connected with their entry or participation in the Promotion. All entries must comply with Instagram’s Community Guidelines and Instagram’s Terms of Use.
No Financial Compensation
This is not a paid opportunity. No monetary compensation will be provided. The outfit is provided in exchange for your participation and content creation.
Communication & Scam Protection
Oner Active will only contact successful applicants through the @oneractive Instagram account or campaign@oneractive.com. Initial contact will not be made by email or other third-party accounts. If you receive suspicious communication, please message @oneractive on Instagram directly for confirmation.
Data Protection
By applying, you agree that your personal data may be processed for the purposes of this campaign, in accordance with Oner Active’s Privacy Policy. Your data will be securely handled and not used for unrelated marketing unless you have opted in.
Law and Jurisdiction
These terms and our relationship with you, is governed by the laws of England. If you wish to take court proceedings in connection with them, you must do so in the English courts.
